I had two teeth pulled on Thursday and on Saturday the pain became over bearing and a knot came up on my gum. I began running a fever at that point. I called the emergency line on Sunday morning and Victoria told me to be there at 8am on Monday and it would be taken care of. I arrived at 7:50 that morning. When I walked in the receptionist asked why I was there. I explained the situation. She looked at me very oddly and moved her head around and said, “well I guess you are lucky your head is not swollen very much”. At that point many of the other patients starting coming in and as soon as they came in they were taken immediately back. I waited for over 45 minutes and still nothing. When I went up to talk to the office personnel again I asked how much longer it would be. Her response, “Well I guess I can get up and go ask”.
The biggest things I look for in a health care office is expertise and empathy. Sometimes you can find an office that has one or the other but on the rare occasion you can find an office with both. Dr. Wynne is an exceptional dentist. She has a deep concern for her patients and is very skilled in the latest techniques. We're fortunate to have a dentist in the area like Dr. Wynne and I would highly recommend her.
Honestly, the best dentist I have ever went to. I have not one negative thing to say. She and her staff are WONDERFUL! Very professional and friendly. I recommend Ocoee Dentistry to everyone I can!
Very unprofessional people running her office.
With that attitude I told her to settle my bill and I would find another dentist who wanted to take my money. I left the office and an hour later the knot ruptured and puss ran into my mouth for over 20 minutes. This could have been avoided if I was taken back like I was promised on Sunday. The pain and suffering was bad enough without the added insult of the attitudes of the office personal and Victoria the assistant.
Having been a patient of Dr. Wynne for several months, I am totally pleased with her and her staff.
Dr. Susan is a good dentist but she needs to clean house and find her some office personnel that are professional.
Ocoee Dentistry Susan Wynne Dds is a US Dentist based in Copperhill, Georgia. Ocoee Dentistry Susan Wynne Dds is located at 122 Colonial Ave, Copperhill, TN 37317, USA.
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